CCBot — The AI Assistant that Always Cites its Sources
Transform your organization's knowledge into instant, trustworthy answers. CCBot eliminates hallucinations by grounding every response in your actual documents—with precise citations your users can verify.
Why Organizations Choose CCBot
Reduce Support Workload
Automatically answer 80% of common questions from your existing documentation. Free your team to focus on complex issues while users get instant, accurate answers 24/7.
Ensure Compliance
Every answer includes precise citations to source documents. Perfect for regulated industries where accuracy and traceability are essential for audits and compliance.
Scale Multilingual Support
Serve users in 5+ languages without maintaining separate documentation. Cross-lingual retrieval means one knowledge base serves your entire global audience.
Integrate Seamlessly
Deploy via Drupal modules, APIs, or embeddable widgets. Works with your existing CMS and workflow—no need to rebuild your information architecture.
What Our Customers Say
"CCBot is transforming how our users access policy information. The citation feature gives us confidence that answers are accurate and traceable to official sources."
"The multilingual capabilities are game-changing. Our research team can now query documents in any language and get consistent, cited results across our entire corpus."
What it can do
- • Cited answers that link to precise paragraphs/anchors in PDFs and web pages.
- • Memory across turns (session by default; optional persistent memory per tenant).
- • Multilingual queries and answers in EN/FR/DE/ES/NL; cross‑lingual retrieval.
- • Tables & docs — extracts facts from tables and annexes across thousands of pages.
- • Per-publication scoping — dedicated chatbot for selected publications with additional functionality.
- • Embeddable via Drupal module today; JS/iFrame embed on the roadmap.
- • Admin controls for sources, context size, throttling, and allow/deny lists.
Safety & Governance
- • Jailbreak resistance with layered prompt hardening and output filtering.
- • PII protection, policy blocklists and rate limiting for abuse prevention.
- • Monitoring with configurable thresholds and incident workflows.
- • Human oversight: conversation logs; export for DPIAs and audits.
Performance & Scale
Optimised for thousands of PDFs and large sites. Typical answers return in ~1–3 seconds depending on context size and load. Caching and streaming keep interactions responsive.
Data Protection
- • EU data residency; encryption in transit and at rest.
- • Admin‑set retention with export/delete on request.
- • DPA available; sub‑processors listed in the Trust Center.
FAQ
Which sources are supported? PDFs and HTML (static/dynamic) at launch; Drupal nodes/REST integrations; more source types are planned.
Can we restrict topics? Yes. You can restrict topics using allow/deny lists, and even scope the bot to a single publication or a specific set of documents for highly targeted use cases. You can also set maximum context and response policies.
How do languages work? Cross‑lingual retrieval with answers in EN/FR/DE/ES/NL by default; additional EU languages on request.
How does pricing work? Base subscription for platform & hosting, ingestion fees for new/updated content, and usage‑based inference metered by tokens. See the Plans & Pricing page.
Why Choose ContentCloud?
See how ContentCloud compares to generic AI chatbots and traditional search solutions
| Feature | ContentCloud | Generic AI Chatbots | Traditional Search |
|---|---|---|---|
| Source Citations | Always with page-level precision | Rarely, often inaccurate | Links only, no context |
| Hallucination Risk | Eliminated - only uses your content | High - generates plausible but false info | None, but requires manual verification |
| EU Data Residency | ✓ Yes | Usually US-based | Depends on provider |
| GDPR Compliance | Built-in by design | Often non-compliant | Basic compliance only |
| Multilingual Support | Native cross-lingual retrieval | Translation-based, lossy | Language-specific indexes |
| Content Control | Complete - only your approved content | None - uses internet training data | Full control over indexed content |
| Answer Quality | High - domain-specific, cited | Variable - may be outdated or wrong | Depends on user's ability to synthesize |
| Integration Complexity | Simple APIs, widgets, CMS modules | Complex prompt engineering required | Standard but limited functionality |
| Cost Predictability | Transparent usage-based pricing | Unpredictable token costs | Fixed licensing, often expensive |
| Enterprise Features | SSO, audit logs, on-premise options | Limited enterprise controls | Mature enterprise features |
❌ Generic AI Risks
- • Hallucinations and false information
- • No source verification
- • Data privacy concerns
- • Unpredictable costs
⚠️ Traditional Search Limits
- • Requires manual synthesis
- • Language barriers
- • No conversational interface
- • Limited context understanding
✅ ContentCloud Advantages
- • Always cited, never hallucinates
- • EU-compliant by design
- • Multilingual without barriers
- • Predictable, transparent pricing