CCBot — Secure and compliant enterprise AI, grounded in your sources
CCBot is our intelligent assistant for organizations that need trustworthy answers, extractable insights, and dissemination-ready outputs from corporate content and data. Every response is grounded in your approved sources with citations your users can verify.
Why Organizations Choose CCBot
Reduce Support Workload
Help deflect repetitive questions using your existing documentation, while freeing teams to focus on higher-value work and more complex cases.
Ensure Compliance
Every answer includes precise citations to source documents, helping teams support auditability, traceability, and more controlled use of enterprise AI in regulated environments.
Scale Multilingual Support
Serve users in 5+ languages without maintaining separate documentation. Cross-lingual retrieval means one knowledge base serves your entire global audience.
Integrate Seamlessly
Deploy via Drupal modules, APIs, or embeddable widgets. CCBot fits existing publishing, support, and knowledge workflows without forcing a rebuild of your information architecture.
Representative CCBot Use Cases
“CCBot can help policy and communications teams make complex public information easier to access, while keeping every answer tied back to official source material.”
“CCBot can help multilingual teams query large document collections with more confidence, because retrieval and answers stay anchored to the organization's approved sources.”
What it can do
- • Cited answers that link to precise paragraphs/anchors in PDFs and web pages.
- • Memory across turns (session by default; optional persistent memory per tenant).
- • Multilingual queries and answers in EN/FR/DE/ES/NL; cross‑lingual retrieval.
- • Tables & docs — extracts facts from tables and annexes across thousands of pages.
- • Per-publication scoping — dedicated chatbot for selected publications with additional functionality.
- • Embeddable via Drupal module today; JS/iFrame embed on the roadmap.
- • Admin controls for sources, context size, throttling, and allow/deny lists.
Safety & Governance
- • Jailbreak resistance with layered prompt hardening and output filtering.
- • PII protection, policy blocklists and rate limiting for abuse prevention.
- • Monitoring with configurable thresholds and incident workflows.
- • Human oversight: conversation logs; export for DPIAs and audits.
Performance & Scale
Optimised for thousands of PDFs and large sites. Typical answers return in ~1–3 seconds depending on context size and load. Caching and streaming keep interactions responsive.
Data Protection
- • EU data residency; encryption in transit and at rest.
- • Admin‑set retention with export/delete on request.
- • DPA available; sub‑processors listed in the Trust Center.
FAQ
Which sources are supported?+
Can we restrict topics?+
How do languages work?+
How does pricing work?+
Why Choose ContentCloud?
See how ContentCloud compares to generic AI chatbots and traditional search solutions
| Feature | ContentCloud | Generic AI Chatbots | Traditional Search |
|---|---|---|---|
| Source Citations | Always with page-level precision | Rarely, often inaccurate | Links only, no context |
| Hallucination Risk | Eliminated - only uses your content | High - generates plausible but false info | None, but requires manual verification |
| EU Data Residency | ✓ Yes | Usually US-based | Depends on provider |
| GDPR Compliance | Built-in by design | Often non-compliant | Basic compliance only |
| Multilingual Support | Native cross-lingual retrieval | Translation-based, lossy | Language-specific indexes |
| Content Control | Complete - only your approved content | None - uses internet training data | Full control over indexed content |
| Answer Quality | High - domain-specific, cited | Variable - may be outdated or wrong | Depends on user's ability to synthesize |
| Integration Complexity | Simple APIs, widgets, CMS modules | Complex prompt engineering required | Standard but limited functionality |
| Cost Predictability | Transparent usage-based pricing | Unpredictable token costs | Fixed licensing, often expensive |
| Enterprise Features | SSO, audit logs, on-premise options | Limited enterprise controls | Mature enterprise features |
❌ Generic AI Risks
- • Hallucinations and false information
- • No source verification
- • Data privacy concerns
- • Unpredictable costs
⚠️ Traditional Search Limits
- • Requires manual synthesis
- • Language barriers
- • No conversational interface
- • Limited context understanding
✅ ContentCloud Advantages
- • Always cited, never hallucinates
- • Designed for EU-oriented deployment requirements
- • Multilingual without barriers
- • Predictable, transparent pricing