Get started with ContentCloud
Open an account, explore the products available to you, and decide what fits your organisation. Our onboarding team will contact you to understand your needs and help you get started. Product access and commercial terms are confirmed as you choose a suitable setup.
Already have an account? Log in. Joining an existing organisation? Ask your administrator for an invitation.
Evaluate CCBot with a 14-day trial
The 14-day CCBot trial starts with your first content upload for ingestion and includes processing of up to 50 document pages plus an allocated amount of credits. If you exceed the included quota or credits before the window ends, responses continue at the medium reasoning level. No card is required; paid access requires an explicit upgrade.
- You can create your account and prepare your evaluation before uploading content to start the trial.
- The trial includes processing of up to 50 document pages plus an allocated amount of credits. Our team can help you scope a useful evaluation.
- If you exceed the included quota or credits before the window ends, responses continue at the medium reasoning level.
- Reasoning is available during the trial for registered end users on the web and consumes more credits.
- There is no permanent Free subscription and no automatic paid conversion at the end of the trial.
Each product has its own availability and access arrangements. For evaluations involving security review or custom integrations, discuss a separately scoped pilot with our team.
Usage-based or Enterprise: what changes?
Choose an access approach around your needs. Usage-based access is a hybrid plan: €299 per month including a processing quota of about 1,000 document pages, with usage-based charging for consumption beyond the quota. Daily consumption is visible in your account.Enterprise commitments are scoped in your agreement.
Usage-based
A hybrid plan for organisations getting started and scaling with use.
- €299 per month including a processing quota of about 1,000 document pages
- Usage-based charging for consumption beyond the included quota
- Daily consumption visible in your account
- EU-hosted service with guided onboarding; our team helps scope your content, users and evaluation
Enterprise
For customised setups, advanced capabilities and contractual requirements.
- Dedicated EU cloud, private cloud or on-premises deployment
- Advanced integrations, SSO and deployment-specific controls
- Deployment-specific Zero Data Retention commitments in your contract
- Tailored SLA, support coverage and commercial arrangements
- Security review, procurement support and a scoped implementation
Understand usage before you commit
Usage-based access is a hybrid plan: €299 per month including a processing quota of about 1,000 document pages, with usage-based charging for consumption beyond the quota. Daily consumption is visible in your account. Content ingestion and AI requests contribute to usage; the product, amount of content and reasoning effort affect the credits you consume. For CCBot, the organisation offering the service pays for usage; registered end users are not billed for individual reasoning requests.
Our CCBot calculator gives a rough estimate of first-ingestion cost for web pages and documents, using the same method as the ingestion credit check. It is not a quote and excludes ongoing chat usage, storage, reasoning credits and later content updates. Ask our team to confirm costs for your intended setup.
What happens next?
1. Open your account
Continue to the ContentCloud product app to create your account and review the products and access options available to you.
2. Scope your evaluation
Our onboarding team contacts you about your tasks, content, users and privacy requirements, and helps you choose a useful starting point.
3. Upload and evaluate
For CCBot, your first content upload for ingestion starts the 14-day trial, covering up to 50 document pages plus allocated credits. Test real questions, check sources and discuss paid access if it meets your needs.
Not sure which AI tools will help?
Bring your questions about AI. We help you make sense of your options, compare tools and choose a useful starting point, with privacy and data sovereignty considered throughout. You can work with us independently of a ContentCloud subscription.
Explore AI consultancyMemory: a separate invite-only pilot
Memory helps people recover work context and promote useful knowledge through governed sharing. Its invite-only pilot has its own access arrangements; it is not bundled into CCBot's trial or a single platform-wide subscription.
EU processing and clear data boundaries
Managed hosting and our model-provider processing use EU regions, with Zero Data Retention contracts across deployments. Enterprise agreements additionally define the deployment-specific contractual commitments and SLA scope that apply to your setup. Provider retention is separate from the content, conversation history and operational logs held by ContentCloud under the applicable retention rules.
Review the Trust CenterInstitutional procurement and complex deployments
A self-service trial is not a substitute for a deployment-specific security review or tender. We can scope a pilot, review data handling and integrations, and agree Enterprise contractual commitments, service levels and implementation support. Purchase orders and multi-year agreements can be discussed with our team.
Discuss procurement requirements