This Cookie and Device-Storage Policy explains how CCBot and CCBot Mobile access, store, and process information on your terminal equipment (browser or mobile device) in accordance with the ePrivacy Directive (Directive 2002/58/EC) and Greek Law 3471/2006.
EU rules apply not only to traditional web cookies, but also to local storage, SDK identifiers, cached conversation states, and mobile local caching. We treat browser-side storage, app-side offline caching, and non-essential telemetry as distinct device-access operations that require either strict technical necessity or your explicit consent.
Device-Storage Disclosure Table
| Category | Purpose | Legal Basis | Lifetime | Default Setting |
|---|---|---|---|---|
| Strictly necessary session token | Maintain the current chat or navigation session; prevent basic abuse. | Necessary for the requested service and/or contract performance. | Session | On by default |
| Accessibility preference storage | Remember font, contrast, language, and accessibility choices. | Necessary where the user requests the feature. | 6 months | On by default |
| Consent preference record | Store cookie, consent, and optional-feature choices. | Legal compliance and proof of consent status. | Up to 6 months | On by default |
| Authenticated login token | Keep signed-in users authenticated. | Necessary for requested account feature. | Session | On only for signed-in users |
| Optional analytics cookie or SDK identifier | Measure use and improve the service. | Consent | 13 months maximum | Off until consent is given |
| Local conversation history (anonymous) | Keep anonymous conversation history on your device. | Necessary for the requested service. | Until cleared by you | On by default for anonymous sessions |
| Push notification token | Send user-requested alerts or reminders. | Consent / device permission. | Until withdrawn or app uninstall | Off until permission is given |
| Mobile local app data | Store data on your device for app functionality. | Necessary for core functionality; consent where required for optional device access. | Managed through device app-storage controls | Device-local storage |
Registered conversations and account closure
Registered conversation history is held by the service and can be deleted using its conversation controls. After an end-user or business account is closed, its profile, saved conversations and account-owned content are deleted from live systems and backups within 30 days in total. See the Privacy Notice for server-held data and log retention.
How to manage your choices
You can adjust cookie choices through the service's consent controls and your browser settings. Your device's app-storage controls let you manage local CCBot Mobile data. Clearing browser or app storage affects local copies and preferences; use the service's conversation and account controls to request deletion of server-held data.