Cookie Policy
Last updated: October 18, 2026
This Cookie Policy explains how ContentCloud uses cookies and similar tracking technologies on our website. We are committed to transparency and giving you control over your data.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.
How We Use Cookies
We use strictly necessary cookies to provide essential website functionality. We may also use optional analytics cookies (Matomo) with your consent to understand how visitors use our site and improve our services.
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
- Consent preference: Remember your analytics choice for up to 180 days
- Theme preference: Remember the colour theme in browser local storage
- Security token: A short-lived cookie is issued when a CSRF security token is requested
Analytics Cookies (Optional)
With your consent, we use Matomo analytics hosted on our own instance to understand how visitors interact with our website. No other third-party tracking is employed. These cookies help us:
- Understand which pages are most popular
- Identify technical issues and improve performance
- Measure the effectiveness of our content
Privacy controls: Analytics requires your consent and respects Do-Not-Track signals. Withdrawing analytics consent stops tracking and requests removal of Matomo tracking cookies.
Consent Management
When you first visit our website, the consent banner lets you accept or reject optional analytics. The preference cookie expires after 180 days, within the six-month retention limit. After expiry, we ask for your choice again. Older local-storage consent values are discarded when the website reads your choice.
You can change your cookie preferences at any time by:
- Clicking the cookie preferences link in our website footer
- Using your browser settings to block or delete cookies
- Enabling Do-Not-Track in your browser
Cookies and Device Storage
The marketing website uses the storage below. Account authentication takes place in the separate product frontend; embedded CCBot storage is covered by its device-storage notice.
| Storage Name | Purpose | Type | Duration |
|---|---|---|---|
| cc_csrf_token | Security token, when requested | Necessary cookie | 1 hour |
| cc-theme | Colour theme preference | Necessary local storage | Until cleared in your browser |
| cc_consent | Stores your cookie preferences | Necessary | 180 days (up to 6 months) |
| _pk_* | Matomo analytics (self-hosted, consent-gated) | Analytics | Up to 180 days; session cookies 30 minutes |
Note: This table will be updated as we implement additional features. Analytics cookies are only set with your explicit consent.
Managing Cookies
You have several options to manage cookies:
Through Our Website
- Use the cookie consent banner when you first visit
- Click "Cookie Preferences" in the footer to update your choices
- Enable Do-Not-Track in your browser (we respect this signal)
Through Your Browser
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each browsing session
- View and delete individual cookies
Learn more about managing cookies in popular browsers:
Third-Party Cookies
We do not use third-party advertising cookies or tracking pixels. Any third-party services we use (such as payment processors) are carefully selected for their privacy practices and GDPR compliance.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or via email.
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: dpo@contentcloud.com
- Contact Form: Contact Us
🇪🇺 EU Privacy Standards
Our cookie practices comply with the EU ePrivacy Directive and GDPR. We prioritize your privacy and give you full control over optional tracking. For more information, see our Privacy Policy.